Workplace Operations Support

Job Title: Workplace Operations Support (Limited-Term, Full-time, Nonexempt)
Job Number: 19-02-1510

You will join the dynamic Workplace Services team and contribute in a variety of supporting ways using existing skills and possibly developing new skills. The team is a key component to our Foundation operations that builds a warm, welcoming, and productive work environment. This role will work to support successful events and serve as a back-up to the mailroom and reception.

We are a family foundation that is guided by the enduring business philosophy and personal values of Lucile and David Packard, who helped found one of the world’s leading technology companies. Today, their children and grandchildren continue to help guide the work of the David and Lucile Packard Foundation (Foundation).

We work on the issues our founders cared about most, improving the lives of children; enabling the creative pursuit of science; advancing reproductive health; conserving and restoring the earth’s natural systems; and supporting and strengthening an array of local nonprofit organizations.

A staff of 130 conducts the day-to-day operations of the Foundation and a Board of Trustees oversees the work of the Foundation. David and Lucile Packard passed onto the Foundation the following core set of values: integrity, respect for all people, belief in individual leadership, commitment to effectiveness, and the capacity to think big.

The Workplace Services team sets high standards for working together well and providing effective back-up for one another to support the work of the Foundation. The team is responsible for providing support services to all Foundation staff and guests. By working directly or through vendors, we ensure mail is delivered; supply rooms and kitchens are stocked; guests are greeted; records are managed; travel arrangements are effective and safe; and events are successful.

We seek a reliable, capable, and flexible team member to work onsite to:

  • Prepare for meetings by setting up and/or preparing conference rooms for the next meeting by setting up/taking down tables, linens, dishware, drink/coffee setup, food, and catering dishes
  • Track event requests in ServiceNow and assist the Event Planner with closing out tasks as needed
  • Perform the physical labor of meeting set-ups and tear-downs, where necessary, including moving and setting up tables, chairs, flip charts, etc.
  • Check and maintain inventory in conference rooms, serveries, and staff kitchens on a regular basis – including dishware, serving platters, utensils, etc.
  • Stock staff kitchen and break station supplies as necessary
  • Organize and maintain organization of workplace services closets and supplies
  • Dropoff and pickup linens
  • Maintain inventory of milk and fruit and make weekly orders to vendor
  • Cross train in reception and mailroom and back up these roles as needed
  • Completes additional assignments as needed

Knowledge, Skills, and Abilities

  • Strong interpersonal and flexibility skills with demonstrated excellent judgment
  • Strong organizational skills, ability to prioritize tasks, work to completion, and maintain confidentiality when needed
  • Skilled with experience in Microsoft Excel/Word/Outlook; desire to learn new systems and processes such as ServiceNow
  • Demonstrated written and verbal communication skills; and customer service skills
  • Strong skills to interact with all in a helpful, courteous, culturally sensitive, and tactful manner
  • Reliable, trustworthy, efficient, and able to take initiative when necessary
  • Maintains a calm and confident demeanor under pressure
  • Occasional early morning, and some evening and weekend work required
  • Interest in the work of the Foundation, desired

Education and Experience

High School graduate or GED and two years of related work experience. Minimum of one year of customer facing or hospitality experience required.

Duration

This position is expected to be limited-term for approximately one year.

Benefits, and Compensation

The Foundation offers an excellent benefits package and a salary that is commensurate with related work experience. The position is located in downtown Los Altos, CA.

To Apply

Please email a one-page targeted cover letter explaining your interest in this position and how your skills and work experience fit the position and a resume referring to job number 19-02-1510 in the subject line to jobs@packard.org.

No phone inquiries, please.

The David and Lucile Packard Foundation is an equal opportunity employer and welcomes a diverse candidate pool.

The Foundation uses an outside firm to check the accuracy of information supplied by applicants.

Principal applicants only.